Privacy Policy of mexicashop.com
Last Updated: September 9, 2025
At mexicashop.com, we value the privacy of our users and customers. This Privacy Policy describes how we collect, use, protect, and share your personal information when you use our website and services. By accessing or using mexicashop.com, you agree to the terms of this policy.
1. Information We Collect
We collect various types of information to operate our business, improve our services, and provide a better shopping experience.
1.1 Personal Information You Provide Directly
This is the information you voluntarily give us when you interact with our site, such as when you make a purchase, create an account, or contact us. This information may include:
- Contact Information: Full name, email address, mailing address, and phone number.
- Account Information: Username and password.
- Payment Information: Credit or debit card details, or other payment method details. Note: This information is processed securely through our payment service providers, and we do not store it directly on our servers.
- Communications: The content of messages you send us via email, live chat, or through our contact forms.
1.2 Automatically Collected Information
When you visit our site, we may automatically collect certain information about your device and browsing activity. This helps us improve the site’s functionality and understand how our customers use it. This information includes:
- Website Usage Data: Pages you visit, products you view, time spent on each page, clicks, and your browsing sequence.
- Device Information: IP address, browser type, operating system, Internet Service Provider (ISP), and other unique identifiers for your device.
- Geolocation Data: The general location of your device based on your IP address.
2. How We Use the Collected Information
We use the information we collect for several legitimate purposes, including:
- Order and Transaction Processing: To process and deliver the products you purchase, including payment verification and shipping management.
- Customer Service: To answer your questions, resolve issues, and provide support.
- Account Management: To create, maintain, and manage your user account.
- Personalizing Your Experience: To show you products and offers that might interest you, based on your purchase and browsing history.
- Improving Our Services: To analyze our website’s performance, understand user preferences, and enhance our products and services.
- Marketing and Communications: To send you emails about promotions, new products, or news from mexicashop.com. You can opt out of receiving these emails at any time.
- Security and Fraud Prevention: To protect the integrity of our site and the security of our users.
3. Sharing Information with Third Parties
To provide our services, we share your personal information with trusted third parties. Rest assured, we only share the information necessary for the specific purpose and only with providers who meet security and privacy standards.
- Shipping and Logistics Companies: We share your name, address, and phone number with courier companies (such as DHL, FedEx, Estafeta, etc.) so they can deliver your orders.
- Payment Service Providers: Your payment information is shared with secure payment processors (such as Stripe, PayPal, etc.) to complete your transactions.
- Marketing and Analytics Service Providers: We use analytics tools (such as Google Analytics) to understand user behavior and improve our site. These services may collect anonymous data about your activity.
- Other Service Providers: We may share information with providers who help us with customer service, data storage, and other business operations.
We do not sell or rent your personal information to third parties for their own marketing purposes.
4. Cookies and Similar Technologies
Our website uses cookies, which are small text files stored on your device. We use cookies to:
- Maintain your session: So you don’t have to log in every time you visit the site.
- Remember your shopping cart: To save the items you’ve selected.
- Analyze site traffic: To understand how users interact with our site.
You can configure your browser to reject cookies, but this may affect the functionality of some parts of the site.
5. Your Rights
You have the right to control your personal information. You can exercise the following rights:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any personal information you believe is inaccurate or incomplete.
- Deletion: You have the right to request the deletion of your personal data from our records. To exercise this right, please send a formal request to hola@mexicashop.com. We will process your request and delete your data, unless we are required to retain it for legal or regulatory reasons.
- Objection: You can object to the processing of your personal information for certain purposes.
- Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at our email address hola@mexicashop.com.
6. Data Security
We are committed to protecting your personal information. We implement physical, electronic, and administrative security measures to protect your data against unauthorized access, loss, manipulation, or disclosure. However, please remember that no data transmission over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of the information you send us.
7. Links to Third-Party Sites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We recommend you read the privacy policies of any external site you visit.
8. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. We will notify you of any significant changes by publishing the new policy on this page and updating the “Last Updated” date. We recommend you review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us:
- Email: hola@mexicashop.com